MateX Software License and User Agreement
Release Date: May 01 , 2024
Effective Date: May 01 , 2024
You are welcome to use the MateX software (hereinafter also referred to as "the software"), which is
developed and operated by LINGOMATE TECH PTE. LTD. and its affiliates (hereinafter also referred to
as "we" or " MateX "). In order to provide you with convenient and efficient services, we have specially
formulated the MateX Software License and User Agreement (hereinafter also referred to as "this Agreement").
Please read the entire content of this agreement carefully, especially the content that
prompts you to pay special attention to in bold, underlined, etc. You have the right to obtain our
explanation and explanation for some or all of the content of this agreement by contacting customer
service mailbox, You have the right to choose whether to accept this agreement or not. When you agree to
accept this agreement by checking, confirming or otherwise, this agreement will be binding on
you.
I. General Provisions
1 . This Agreement may need to be revised due to changes in laws, industry policies and
the operating environment of the Platform. When this Agreement is revised, we will notify you by inbox
notification, platform announcement or other means.
2 . The platform may sign an agreement with you for a special content as needed. If the
above agreement exists and conflicts with some or all of the contents of this agreement, the above
agreement shall prevail.
3 . MateX software is suitable for natural persons over the age of 17. If you are under
the age of 17, please stop using MateX software.
II. Software Loading and Licensing
1, software download, install, uninstall, update
(1) You can download the software through major official app stores, and the name of the software may be
different in different app stores; however, regardless of the name, please identify the developer and
operator of the software as us or our licensor, when you obtain the software or software with the same or
similar name as the software from a third party not authorized by us, we cannot guarantee that the software
can run normally, and you shall bear the losses caused by it.
(2) In general, you can obtain the software for free, but when you download and use the software through the
network, you will incur traffic charges, which are charged by the network operator and need to be borne by
you.
(3) Under normal circumstances, we provide different software for different devices. You can choose the
corresponding software to download and install according to your device. You should complete the
installation in accordance with the guidelines and steps of the device. When the software version you
downloaded does not match your device or you do not complete the operation in accordance with the guidelines
and steps, you may fail to install and you shall be responsible for the result. loss. When you encounter
obstacles during the installation process, you can get our help by contacting the customer service email
MateX.ai@gmail.com
.
(4) When you do not need to use the software or you need to reinstall the software, you can uninstall the
software at any time on your device, but the act of uninstalling the software does not mean that your
account under the software is cancelled. If you need to cancel your account under this software, please
operate in accordance with the relevant content of Article 3 of this agreement.
(5) In order to improve your experience and improve the quality of our services, we may update the software
without special notice to you. In order to ensure the security and functional consistency of the software
and services, when the software is updated, the old version of the software may not be available, please
timely update the latest version of the software.
2. Software license
(1) We grant you a personal, non-transferable and non-exclusive license to use the software. You may
install, use, display and run software on a single device for non-commercial purposes.
(2) All other rights not expressly authorized by this section and other terms of this agreement are still
reserved by us, and you must obtain our written permission when you need to exercise these rights. Our
failure to exercise any of the foregoing rights does not constitute a waiver of such rights.
(3) You know and agree that MateX has the right to decide to use the software for commercial purposes,
including but not limited to developing and using some services of the software for third-party promotion,
etc. MateX promises to strictly follow the Privacy Policy during the promotion process. The relevant
agreements protect your personal information, and you can also choose to block or refuse to receive relevant
promotional information according to the relevant settings.
III. Account and Use
1. Account registration
You should register an account before using the MateX service. When you register an account, you should
provide your real identity information to register with your real name according to the requirements of laws
and regulations. A natural person or legal person, or an unincorporated organization can register an
account, and an account can be associated with a phone number. Or email, etc., the real-name information
used between associated accounts should be consistent and the information of the applicant for registration.
Your account registration behavior and account name shall comply with the provisions of laws and regulations
and the provisions of this agreement. You shall not borrow other people's identity information or provide
false or forged information to apply for registration. For illegal or fake registration, You have the right
not to register your account or cancel your already registered account, and any losses resulting therefrom
shall be borne by you personally. In order to regulate the use of platform accounts and protect the security
of your account, MateX has formulated and will update the Account Management Regulations (hereinafter also
referred to as "Account Regulations") from time to time in accordance with the requirements of the
regulatory department. The account regulations are an integral part of this agreement and have the same
legal effect as this agreement.
2. Account usage
(1) The ownership of the MateX account belongs to MateX . After you complete the application registration
procedures, you only get the right to use the account, and the right to use only belongs to the initial
application registrant. At the same time, the initial application registrant shall not gift, borrow, rent,
transfer or sell the account or otherwise license the non-initial application registrant to use the account.
Non-initial application registrants shall not use the account through donation, inheritance, lease, transfer
or any other means.
(2) MateX reserves the right to determine the maximum storage period of a single user's data in the software
and services and the maximum data storage space allocated to it on the server according to the actual
situation of the MateX account. MateX recommends that you backup the information recorded, published, and
stored under your MateX account from time to time. You know and agree that when you use the function of
canceling your account and actively stop using the MateX service or the MateX service is terminated or
cancelled for other reasons, MateX cannot return or provide you with any data.
3. Account security
(1) You acknowledge and agree that in order to protect the security of your account, MateX has the right to
systematically monitor your account login behavior from time to time. In order to protect the security of
your account, when your account has abnormal login behavior, the platform may restrict your account. Some or
all functions of the account. If it is verified that your account has illegal registration or non-personal
use, MateX has the right to deal with it depending on the extent of the violation.
(2) You are responsible for properly keeping the security of your registered account information and account
password, and you are legally responsible for the actions under your registered account. You know and agree
not to disclose account and password information to others under any circumstances. When you suspect others
of using your account, you should immediately notify MateX . When there is an abnormal situation in your
account, MateX may require you to perform relevant auxiliary authentication operations for the purpose of
protecting the security of your account, including but not limited to auxiliary login, retrieving password,
freezing account, submitting appeal, identity authentication, etc.
(3) If you do not log in to the account for a long time after registering or creating an account, MateX has
the right to recycle the account to avoid wasting account resources, and any losses caused by this will be
borne by you.
4. Account cancellation
(1) You can cancel your account. You need to ensure that there is no dispute about your account before
cancellation, otherwise MateX has the right to refuse your cancellation application.
(2) Your account will not be restored for any reason after cancellation. The rights and interests and all
data under your cancellation account will be emptied, and the resulting losses will be borne by you
personally. Therefore, we specially remind you that you should Fully consider whether to cancel your
registered account.
IV. Choosing a subscription program
As a MateX Member, you will receive access to content, features, and functions of the Services that are
not available to non-members.
By agreeing to become a Member you opt-in to receive occasional special offers, marketing, survey, and
Services-based communication emails. You can easily unsubscribe from MateX commercial emails by following
the opt-out instruction in these emails. MateX memberships and subscriptions are not transferable and
therefore cannot be sold or exchanged or transferred in any way whatsoever.
Once you become a MateX Member, you can choose one of the subscription programs offered in
MateX:
1“MateX Pro”:
a subscription-fee based program, which gives full access to the Services.
You can become a subscriber to a paid subscription program or (the “Paid Subscriptions”) by purchasing a
subscription to the Services within the Apps, where allowed by the App marketplace partners (Apple iTunes
Store and Google Play store).
2. Maintaining a Paid Subscription
Any of our paid subscriptions shall be paid in monthly or annual installments and processed by the App
marketplace partner through which you originally acquired the subscription.
You will only have access to a paid subscription while it is active and subsisting.
The renewal subscription fees will continue to be billed to the Payment Method you provided through the
marketplace, automatically until canceled. You must cancel your subscription before it renews each billing
period in order to avoid billing of the next subscription fee to the Payment Method you provided. Refunds
cannot be claimed for any partial-month subscription period.
You can modify or cancel your paid subscription only through the App marketplace where you originally
acquired the subscription. To view, modify or cancel your subscription, you may be required to be
authenticated under the same user ID by the marketplace partner.
3. Refunds
Please note that if you purchase a subscription through the Apple iTunes Store or our iPhone application,
the sale is final, and we will not provide a refund. Your purchase will be subject to Apple’s applicable
payment policy, which also may not provide for refunds.
If you purchase a subscription through the Google Play store, the sale is final and we will not provide a
refund. Your purchase will be subject to Google’s applicable payment policy, which also may not provide for
refunds.
Please note that the 14-days-after-purchase refund policy for EU residents does not apply for the provided
access to the digital product.
4. Device requirements
To enjoy MateX via your smartphone or other Device, your Device must satisfy certain system
requirements. These requirements can be found on the Website and the Google and Apple App marketplaces.
V. value-added services
1. In order to meet your needs for value-added services, we have specially launched a series of value-added
services in MateX. You can choose and purchase value-added services in MateX according to your needs. The
name, category, price, currency, quantity limit, expiration date, payment method, usage method and other
content of value-added services will be publicly displayed on the value-added service purchase page. Please
follow the prompts on the relevant pages to purchase and use. You can pay through the payment methods
approved by MateX, Please pay special attention to the price difference between different
payment methods or channels due to different rates, please choose the payment method that suits
you.
2. When you use a payment account to pay, you should be the right holder of the payment account, and ensure
that the information submitted during recharge is true, complete and accurate. Your recharge behavior shall
not infringe on the legitimate rights and interests of a third party, otherwise you shall bear it yourself.
All legal and economic responsibilities caused.
3. You should properly keep your account and password information, such as the payment password, dynamic
password, mobile phone number, verification code, etc. When you lose or disclose the aforementioned
information, you should promptly notify the payment platform, bank and MateX platform to mitigate your
losses. Losses caused by the payment platform, bank or you are your own responsibility.
4. When you use the payment service, you should carefully confirm the transaction information and carefully
check the payment account number and consumption amount. You know and agree that the
instructions you issue cannot be withdrawn or revoked. Once the bank or payment platform recharges
according to the instructions, you should not use It is not your wish to trade or ask MateX for a refund
or assume other responsibilities for any other reason. At the same time, you are responsible for the
losses caused by account errors, wrong amount, improper operation and other situations caused by your
own reasons.
5. Juvenile shall obtain the consent of the guardian before purchasing value-added
services. The guardian of the minor shall carefully read the provisions of this agreement before
agreeing to purchase, and carefully decide whether to purchase or agree to the purchase of Juvenile.
Once the value-added service is purchased, it cannot be revoked or withdrawn.
6. Once the value-added service is purchased or used, it cannot be revoked or withdrawn.
Please judge carefully and consume rationally.
7. We may launch themed activities from time to time, as well as special reward rules or preferential
policies formulated for themed activities. The discounts or rewards you receive through themed activities
and their specific usage rules and periods shall prevail on the event page at that time.
VI. Intellectual property, confidentiality and protection of personal information
1. Intellectual property rights
(1) The MateX software is developed by MateX , and MateX enjoys complete copyright and other intellectual
property rights. MateX gives you a personal, non-transferable and non-exclusive license to use it. Without
the permission of Juno, you may not copy, rent, sell, disseminate information networks or violate the
copyright of the MateX software, such as cracking and reverse compilation of the MateX software.
(2) The ownership of MateX account belongs to MateX , and you only have the right to use it. Therefore, you
may not rent, sell, gift or lend your account to others.
(3) The intellectual property rights of the text, images, audio & video and other works published by MateX
on this platform, as well as the functions, programs, test questions, reports and other content of the MateX
software, are owned by MateX . Without the permission of MateX , you are not allowed to The above works and
content are copied, rented, sold, and disseminated through information networks, and other acts that
infringe upon MateX 's intellectual property rights.
(4) MateX owned or authorized to use " MateX " and other word trademarks or other graphic trademarks owned
by MateX , without the permission of MateX , you may not use or authorize third parties to use.
(5) You acknowledge and agree that you shall independently bear legal responsibility for your actions on
this platform. You understand and promise that the content (including but not limited to text, pictures,
music, video, audio, sound, dialogue and other forms of content) that you use the services of this platform
to LIVE, upload, publish or transmit is original by you or has been legally authorized.
(6) The intellectual property rights of the content you LIVE, upload, publish or transmit through this
platform belong to you or the original copyright owner. If you use content with intellectual property rights
enjoyed by a third party, your creation (production), uploading, publishing, LIVE, public dissemination,
etc. shall not infringe on the legitimate rights and interests enjoyed by the third party, and at the same
time, you need to abide by your relationship with such third parties. The valid contract that has been
signed. You shall ensure that the display, publication and promotion of the aforementioned content on this
platform will not infringe the intellectual property rights or other legitimate rights and interests of
others, and you shall not need to pay any fees to any third party, otherwise you shall compensate for the
losses caused.
(7) You acknowledge and agree that all content you post on this platform authorizes this platform to
automatically sync and publish to all products of MateX with your account, including but not limited to
current or other mobile clients, web pages, applications, products or devices, etc. Your operations of
publishing, modifying and deleting content on this platform will be synced to the above products.
(8) You acknowledge and agree that your above content will be used by MateX and its affiliates, successor
companies and third parties recognized by the aforementioned entities worldwide free of charge, irrevocable,
exclusive, and licensable third parties (including but not limited to) Exercise the right to data
portability, adaptation rights, translation rights, compilation rights, performing rights, information
network dissemination rights and other means of public reproduction, publishing, rental, exhibition,
performance, screening, adaptation, translation, filming, compilation, information Network dissemination,
broadcast, other wired or wireless dissemination, etc Method). You acknowledge that if you display a
portrait, voice, name, trademark, brand, name, logo, etc. in the foregoing content, you irrevocably
authorize MateX to use it for commercial purposes free of charge or to license a third party, and MateX has
the right to use it for commercial purposes. Such licenses are charged by third parties and belong to MateX
. The license period is within the valid period of your account.
2. Confidentiality
You are obligated to keep confidential the platform-related documents, materials and
information (including but not limited to production, operation, management, scientific research,
technology, marketing, etc.) obtained under this agreement. Unless required by law or agreed by this
platform, it shall not be disclosed to any third party. You are also obliged to keep confidential the
personal information and service price information of platform users learned by cooperation under this
agreement. Unless required by law or agreed by this platform, it shall not be disclosed to any third party.
The term of the above confidentiality obligations is within the valid period of this agreement and within
five years after the termination of this agreement.
3. Protection of personal information
During your use of the services of this platform, we may need to collect some personal
information from you, and we will protect your privacy and personal information on this platform in
accordance with relevant laws and regulations and the requirements of the competent department. In order to
protect your personal information and privacy, we have specially formulated the " MateX Privacy Policy"
(hereinafter also referred to as "Privacy Policy"), and we will handle your personal information in strict
accordance with the content of the Privacy Policy.
VII. Protection of minors
We take the protection of minors very seriously . MateX software is suitable for natural
persons over the age of 17. If you are under the age of 17, please stop using MateX software.
VIII. Disclaimer
1. Force majeure
In the process of using MateX services, risk factors such as force majeure may be encountered, which may
cause service interruption. Force majeure refers to objective events that cannot be foreseen, overcome and
avoided and have a significant impact on one or both parties, including but not limited to natural disasters
such as floods, earthquakes, plague epidemics and storms, as well as social events such as wars, unrest,
government actions and server outages caused by computer viruses, hacker attacks, network, communications,
power outages and other events. When the above situation occurs, we will try our best to cooperate with the
relevant units in the first time and repair it in a timely manner, but we are exempt from liability for the
losses caused to you or third parties within the scope permitted by law.
2. Other exemptions
(1) You acknowledge and agree that MateX needs to regularly or irregularly repair or maintain the platform
or related equipment. If the service is interrupted within a reasonable time due to such circumstances,
MateX will not be liable for any losses caused by you or third parties.
(2) In the event of a dispute between you and other platform users, third parties, etc., the claims,
demands, lawsuits, losses and damages arising from the above-mentioned losses or disputes or any aspect
shall be resolved by you on your own or through negotiation with the above-mentioned parties, MateX does not
assume any responsibility for this. When the above dispute occurs and affects the operation of the platform,
MateX has the right to suspend or terminate the provision of services to you as appropriate.
(3) You know and agree that in the process of using MateX services, there is any information from any other
person, including misleading, deceptive, threatening, defamatory, objectionable or illegal information, or
anonymous information that infringes the rights of others or Impersonated information, as well as the
behavior accompanying such information, this platform does not assume any responsibility for any losses
caused by you or third parties. When you receive relevant information or suffer corresponding losses, you
can complain to the platform or report, this platform will deal with it in accordance with laws, regulations
and applicable norms.
(4) You know and agree that the information provided to you by MateX is based on your location, time and
other information, obtained through specific computer algorithms and computing tools. Due to the limitations
of relevant theories and computer algorithms, the above information and data are for reference only. You
should carefully treat the relevant information in MateX software and the speculation and analysis based on
the relevant information. When you make judgments, choices or take any actions based on the above
information, you should bear the consequences arising therefrom. MateX is not responsible for your actions
by providing the above information responsibility.
(5) You know and agree that in order to improve your experience, MateX may improve the algorithms and
programs of relevant functions in the platform based on the innovation and development of theories and
technologies in the relevant fields, which may lead to the display of information related to you in the
platform. Changes in all or part of the data and information, MateX is not responsible for changes in the
above data or information.
IX. Liability for breach of contract
1. If MateX finds out on its own or reports or complains about your violation of this agreement by others,
in order to prevent the expansion of losses, it has the right to block and delete the relevant content at
any time without notice, and take measures against the relevant accounts of the violator according to the
violation circumstances, including but not limited to. Penalties for prompts, warnings, restrictions on some
or all functions, banning accounts until cancellation of accounts. If the relevant provisions of the
platform provide otherwise for the above penalties, the relevant provisions shall prevail.
2. You acknowledge and agree that MateX has the right to impose penalties on violations of relevant laws and
regulations or the provisions of this agreement in a reasonable judgment, take appropriate legal actions
against your violations of laws and regulations, and save relevant information in accordance with the law
and report it to the relevant departments., you shall solely bear all legal responsibilities arising
therefrom.
3. You acknowledge and agree that you shall be independently responsible for any administrative penalties or
claims, demands or losses claimed by third parties due to your violation of this Agreement or the relevant
provisions of the Platform; if MateX suffers losses as a result, it has the right to claim from you
claim.
X. Supplementary Provisions
1. You can contact us in the following ways: MateX.ai@gmail.com
2. Disputes arising from this agreement shall be settled through friendly negotiation between the two
parties. If the negotiation fails, it shall be submitted to the Beijing Arbitration Commission for
settlement through arbitration in accordance with the latest arbitration rules of the Commission . This
agreement is governed by the laws of the People's Republic of China .